Maintaining relationships with multiple carriers as part of a global machine-to-machine (M2M) cellular communications strategy is a costly endeavor. Trying to keep track of so many different devices, platforms and plans often leads to costly overages. And the more relationships you have, the more inefficient and expensive it usually is.
Many organizations using global M2M services have found themselves forced to make some difficult choices. While international M2M solutions use Global System for Mobile Communications (GSM) technologies, North American solutions are typically based on Code Division Multiple Access (CDMA) technologies, although GSM is also used. By signing on with a single provider, organizations have been limited to whatever that provider offered, including data, device and service limitations. But signing on with various providers has presented even greater challenges.
For example, by signing on with various providers in countries around the globe, organizations have to deal with language barriers, troubleshooting difficulties and costly operational expenses. Dealing with the varying technologies of multiple provider relationships has been one of the greatest challenges for organizations. Every time someone wants to activate or manage a SIM, they have to deal with a different carrier operating on a different platform, each login requires a different password, each invoice is from a different carrier, etc. These arrangements also often lead to a considerable amount of hidden costs from having to support multiple relationships, carriers, virtual private networks (VPNs), application programming interfaces (APIs) and more.
A better solution than trying to deal with so many components is to consider a carrier-agnostic M2M service provider. Carrier-agnostic M2M service providers use CDMA and GSM technologies to provide seamless coverage, wherever an organization’s devices are located. While Sprint, Verizon and U.S. Cellular are CDMA operators, AT&T and T-Mobile are GSM operators. Providers that use both CDMA and GSM operators are able to deliver services around the globe.
One of the greatest advantages of using a carrier-agnostic M2M service provider is that it manages multiple types of devices through a single relationship. Even though the underlying technologies may vary (CDMA and GSM), a carrier-agnostic provider manages the services in a way that makes everything seem seamless. Through a data management portal, usage is monitored in the same language and in a uniform format. Since the portal allows you to have real-time control of your devices, you’re able to provision, activate, suspend and cancel devices individually or in batches, with just the touch of a button. The result is greater efficiency and better control of costs.
A carrier-agnostic M2M service provider looks at your unique business requirements and matches your M2M needs to your business model. In addition, such a provider understands the complexities of deploying solutions in countries outside the U.S. and is able to deliver efficient processes for certification, hardware integration and roaming coverage.
For some, evaluating whether to use a carrier-agnostic provider may not seem like a necessary decision today. But if your organization is poised for growth, considering the services of a carrier-agnostic M2M provider should be part of your future plans. As your organization enters new markets and lines up new distributors, resellers and partners, it’s entirely possible you’ll be entering the global market before you know it.
Aeris Communications offers end-to-end solutions that take the worry out of global deployments. Not only do we offer much simplified rate plans and a global management platform, we have also designed our network to be “carrier-agnostic.” You need no longer worry about strength of signal in remote locations or dense urban areas; the Aeris network delivers the strongest cellular signal, regardless of operator and without unexpected roaming charges.
Aeris provides both domestic and global GSM and CDMA service, managed through a single connectivity portal, with a single SIM, backed by a global support team that is exclusively focused on supporting M2M solutions. Aeris is, in fact, the only cellular network designed and built exclusively for machines and we ensure that your devices have the strongest and most reliable connection regardless of location or operator.