Convenience and security can make or break a business, especially in retail. The prevalence of online shopping has molded customers’ service expectations―eliminating the queue and ensuring that customer information is kept safe are cornerstones of the modern retail experience. Traditional point of sale (POS) systems, however, are not up to the task. Wi-Fi-enabled POS systems (that lack SIM-powered cellular connectivity) are prone to delays and errors, leading to poor consumer interactions. POS failures increase the chances of data loss and may compromise the security of customer information. Integrating cellular connectivity into a consumer’s retail experience sets the stage for a secure transaction, increases the speed of the transaction, and creates an overall smoother shopping experience for the consumer.
The ring of mechanical cash registers is as old-fashioned as delivery by horse and buggy in this Internet age. But simply having a connected point-of-sale (POS) system in your retail establishment doesn’t mean your payment methods are future-proofed. As customer expectations change and competition increases, businesses have to adapt to the latest technology to keep up, expand, and grow. Key to meeting these challenges is high speed, high data connectivity with 4G LTE cellular as the backbone of your point-of-sale system.
Internet of Things technology is swiftly changing the sales and marketing plans of businesses in every industry. In our transformation series, we’ve looked at how IoT has affected the restaurant business, healthcare, home automation, and fleet management. Companies small and large are taking advantage of everything IoT has to offer, transforming operations to present an entirely new paradigm for how business is conducted.
Perhaps no industry is more heavily affected by these adjustments to “business as usual” than the retail industry. IoT has simplified – and continues to simplify – the retail trade, building on already successful market-testing of previous IoT implementations.