Five Ways that a Single SIM Management Platform Increases Operational Efficiency

Posted by on Mar 15, 2018 5:00:00 AM Carmi Brandis  
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When a company decides to deploy a SIM-enabled IoT connectivity solution, it usually comes from a wide-ranging need for field asset management. Typically, after experiencing positive growth in their market, business leaders should put aside tools that are insufficient, unwieldy, or obsolete to ensure continued growth. SIM technology presents a simple, yet powerful, solution to monitor activity, diagnose anomalies, and take steps to achieve the most beneficial outcome for a business’ assets.

One of the challenges that companies face when deploying an IoT / M2M solution is developing a flexible management system. SIM cards are one of the most versatile asset connectivity technologies in the world, but without an effective platform to manage SIMs, it can be difficult for businesses to achieve an optimal ROI. When deploying a SIM-enabled IoT solution, businesses should rely on a service that provides a single platform capable of managing every SIM-enabled M2M device as part of the offering.

Single platform solutions come with many benefits that help businesses get the most from their SIM deployment. By combining management of SIM cards into one integrated platform, decision makers can see the complete picture of business operations and make adjustments at a moment’s notice. With robust capabilities, a single management platform can streamline operational efficiency and facilitate IoT / M2M solutions that are responsive, agile, and powerful.

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1) Proactively Identify Problem Devices and Resolve Issues

A single platform allows managers to see which M2M devices currently are active or inactive on the network, as well as the health status of data transmission or SMS connectivity, for example. If a device starts to showcase faulty behavior, a manager quickly can troubleshoot the issue using a number of built-in tools. Whenever there is a problem, the manager can ping the device to determine its reachability, initiate a network registration reset, force the device to reconnect to the network, or send a test SMS to determine whether the device is capable of receiving messages.

2) Automate Sophisticated, Time-Consuming Network Operations Using APIs

An application programming interface (API) is a set of clearly defined methods of communication between various software components. When an IoT management platform is built on APIs, they can empower users to automate sophisticated, time-consuming network operations, provide top-tier connectivity, and perform big data analytics in near real time. When specialized APIs are integrated into a platform, it enables devices to automatically react to the information they receive. A targeted API can enable management of the full SIM life cycle, report on device usage and health, dive into a device’s communication and control functions, or take any action from provisioning to cancellation of device connectivity.

3) Send Alerts Based on Real-Time Data and Insights

SIM connectivity gives managers the ability to respond to data in real time. The faster that managers are able to receive insights, the faster they will be able to take action and execute necessary device adjustments. However, IoT managers aren’t able to be in front of their computers actively tracking usage 24 hours a day. For issues that do arise, a single management platform can provide alerts to notify managers when the system receives abnormal data patterns. For example, if usage exceeds its usual parameters, an alert can signal the manager to investigate the issue and make decisions on device functionality. When based on a targeted API, specific alerts can trigger automated reactions that cap or suspend a device’s functions until they can be reviewed properly. Since the alerts are data-driven and based on customizable insights, managers are armed with the information they need to stay on top of business operations.

4) Protect Company Data with a Virtual Private Network

Security is vital to asset management. If a company’s competition is able to access important data, they can take actions to undercut or outclass operations. A secure SIM network and management system operates on a closed network that is only accessible through a private link. This virtual private network (VPN) allows for the complete encryption of the communication between devices and the corporate network, reducing the need for an application-layer level of encryption. In some situations, an M2M solution also can be set up as an extension of a company’s private corporate network. With this option enabled, wireless devices on the VPN can use the same private address space as the corporate network, seamlessly integrating the SIM technology into their existing operations.

5) Control Costs throughout the Device’s Life Cycle

When a SIM card is active, the device it enables can communicate without any limitation over the network. Sometimes, managers have to deal with unscheduled network use by a device that is unnecessarily streaming data. If left unchecked, this unscheduled network quickly use can push the device past its allotted budget. With an IoT management platform set up and optimized with data-driven alerts and APIs, businesses can adjust the state of a device’s SIM card from active to inactive whenever necessary. If data use or SMS frequency from one or more devices goes above a defined threshold, the platform can send a message to the managers and take automatic action to ensure the device won’t exceed any monthly allotments, which could result in higher costs. If managers need to temporarily block traffic to and from a device, they can switch the device’s SIM to suspend mode. If the SIM-enabled device is lost or needs to be retired after it has reached the end of its life cycle, a manager can switch the SIM to a canceled state.

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Manage IoT Connectivity with Neo Powered by Aeris

AerPort, the customer interface to Neo’s award-winning connectivity management platform, gives companies the ability to monitor SIM cards as they connect IoT / M2M solutions. Through the Aeris Connectivity Platform’s (ACP) robust and targeted APIs utilized through a secure VPN, business managers can monitor device consumption levels and traffic patterns to control costs and resolve issues with one clear, concise tool. With one click, the ACP dashboard interface provides an array of information that can be acted upon in moments. Whether you are using 10 SIMs or 10,000, ACP will keep you on top of how your devices are performing.

Contact Neo to learn more about our award-winning management platform and how to use it to improve your company’s operational efficiency.

Topics: M2M connectivity, IoT best practices, iot / m2m, IoT Connectivity management