The Ultimate Self-Service IoT Connectivity Management Platform, Neo AerPort™

Posted by on Feb 6, 2017 8:00:00 AM Kody Betonte  
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Monitor, Control, and Manage your Organization’s Devices all from a Simple Interface 


AerPort_Dashboard-1.pngAerPort, Neo’s IoT connectivity management platform, puts you in complete control of your organization’s IoT network and devices. With AerPort, you can monitor and make changes to your SIM cards, set up custom alerts, run detailed reports, and detect and troubleshoot any network or device issues all from a single, easy-to-use interface. Whether you’re managing a supply chain, monitoring data usage, analyzing costs, resolving device issues, or automating processes, AerPort is the all-in-one solution your business needs to get the most value from your IoT application. 

SIM Activation You Can Control 

AerPort puts you in control of your IoT operation from the very first time you log in. One of the hassles of managing SIM cards is relying on a service provider whereyou have to call them during business hours every time you want to change the state of your SIM cards. AerPort puts the ability to activate, control, and visualize SIM card states in your hands. AerPort’s remote SIM management feature lets you easily activate, suspend, and cancel SIM cards from anywhere at any time. Set-up, track, and monitor SIM cards in a fraction of the time it would take to contact a service provider.  

SIM Deployment Made to Scale  

If your IoT application requires tens of thousands of SIM cards and devices, changing their states one at a time to control data usage can be tedious. AerPort gives you the ability to create groups of up to 10,000 SIM cards. You can group SIM cards by function or location, and even customize groups to fit your business needs. For example, you can create a group for all SIM cards in a particular building – Building Nine. By using SIM groups you have the power to control large swaths of your IoT network all from a single user interface. If a group of machines in the SIM Group: Building Nine requires maintenance, you can easily suspend their SIM card transmissions to avoid unused data costs. 

Easily Troubleshoot SIM Cards Yourself 

AerPort is also a fantastic tool for troubleshooting SIM card issues. Outages and transmission problems can be difficult to manually diagnose, and many companies will pay to send a technician to make a service call to fix the issue. AerPort’s device manager can save your organization from sending a technician by giving you the ability to diagnose and fix SIM card issues remotely. For example, you can figure out what the root cause of a connection issue is by pinging devices to make sure they can be reached by the Neo Network. If your device is having trouble accessing the network, you can perform a network registration reset, requiring your SIM card to sign back into the network. And if you want to check whether or not a device is communicating with other devices, you can use AerPort to send a test SMS message. 

MyAlerts Makes Automatic Alerts Easy to Set-up 

MyAlerts is AerPort’s automatic alert function, and it requires no knowledge of coding to use. MyAlerts uses a simple form to collect your criteria for when text alerts should be sent. As soon as your SIM card transmits data within the alert range, you will receive a text message or email. With MyAlerts, you will receive up-to-date information that prepares your team to deal with unexpected complications as soon as they arise. For example, if you feel like you forgot to set a security alarm after you’ve locked up, you can receive text message alerts that update you on the status of your security system.  

Progress Reports to Optimize Your IoT Network  

To guarantee your IoT network is running as efficiently as possible, AerPort provides advanced analytic tools and on-demand reporting. Awareness of what your devices are doing and how much data you are using helps you fine-tune your operation and saves you money. For example, AerPort shows you which SIM cards are transmitting data along with how much data is being transmitted; this information allows you to manage the amount of data you use to reduce costs and redundancy. The advanced operational awareness that AerPort gives organizations has drastically decreased many of Neo’s clients’ IoT costs. Met One Instruments, a manufacturer of smart air quality monitors, used AerPort to lower their IoT costs so dramatically that they could offer customers years of online connectivity and tracking free of charge.  

Contact Aeris today to find out more about how AerPort will help empower you and your business. 

Topics: IoT, Connectivity Management Platform, self-serve